This device is currently registered to another user

[Julia_DStv1]

Glad you're sorted @Herries. 

[Julia_DStv1]

Hi JimmyNii. We're re-checking. Your device should be de-registered in a few minutes. 

[Herries]

Thanks Grace, I checked and its all good now.

[JimmyNii]

Hello Grace,

Seems my post is being ignored.

Still not de-registered 

[Grace_DStv1]

@Herries, device de-registered. Check and let us know. 

[Herries]

Could you please de-register my device, I still cannot link it to my account.

Device Name: samsung SM-G973F

Device ID: 421f7c0e-107c-3986-9e79-5fd90fdeaa5e

Thanks

[Levan13]

Did u manage to sort out the problem I seem to be having the same problem 

[JimmyNii]

Mine has not please.

Posted on Sunday:

help please.

having the same silly error.

 device id: dcc82264-e695-3ce6-b29b-5922ae08c6a2

phone: samsung S9+

Android 9

One UI version 1

[SamMaahzi]

Please show me how to find my device id on my decoder....Model 5s

[Julia_DStv1]

The devices have all been de-registered accordingly. You should all be sorted.