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This device is currently registered to another user

Moderator

Re: This device is currently registered to another user


@DivviesSA wrote:

Good morning @Julia_DStv1, I also have the same kind of issue on my newly purchased Android tv box where it says that the device is already registered for another user account? Please can I request that you remove the device from whichever account it is currently linked to. The Device ID: 4d8f0945-03ac-33b5-94c4-64fa9b33fb3b. Thanks 


@DivviesSA de-registration has been done. Check and confirm. 

New poster

Re: This device is currently registered to another user

Good morning @Julia_DStv1, I also have the same kind of issue on my newly purchased Android tv box where it says that the device is already registered for another user account? Please can I request that you remove the device from whichever account it is currently linked to. The Device ID: 4d8f0945-03ac-33b5-94c4-64fa9b33fb3b. Thanks 

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Moderator

Re: This device is currently registered to another user

Cool stuff! You're most welcome. 

Anime

Re: This device is currently registered to another user

@Julia_DStv1 

It's working now!

Thanks a bunch Julia!

Moderator

Re: This device is currently registered to another user

@JimmyNii please log out then log back in. Let us know how it goes. 

Moderator

Re: This device is currently registered to another user

Glad you're sorted @Herries

Moderator

Re: This device is currently registered to another user

Hi JimmyNii. We're re-checking. Your device should be de-registered in a few minutes. 

New poster

Re: This device is currently registered to another user

Thanks Grace, I checked and its all good now.

Anime

Re: This device is currently registered to another user

Hello Grace,

 

Seems my post is being ignored.

Still not de-registered 

Moderator

Re: This device is currently registered to another user

@Herries, device de-registered. Check and let us know.