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This device is currently registered to another user

Moderator

Re: This device is currently registered to another user

That's strange, @JimmyNii. We're checking it out again. 

 

@Jmessian your device has been deregistered.

 

 

@Lion-O, you should be sorted now. 

 

 

 

New poster

Re: This device is currently registered to another user

 

Hi, 

 

Please also deregister my device?

 

The device id: f9c6ff95-ba79-378b-a524-62ac06733499

 

Thanks. 


 

New poster

Re: This device is currently registered to another user


@Lion-O wrote:

Hi, 

 

Please also deregister my device?

 

The device id: f9c6ff95-ba79-378b-a524-62ac06733499

 

Thanks. 


 

Highlighted
New poster

Re: This device is currently registered to another user

Hi, 

 

Please also derigister my device 

Device ID: f9c6ff95-ba79-378b-a524-62ac06733499


Thanks. 


 

New poster

Re: This device is currently registered to another user

Hi, 

 

Please also deregister my device?

 

The device id: 9061FB58-5771-48B9-9E8D-B77F221ED4D2

 

Thanks. 

Anime

Re: This device is currently registered to another user

Hi @Julia_DStv1 

The error is back again. 

What's happening? 

New poster

Re: This device is currently registered to another user


@Julia_DStv1 wrote:

Hi sweetnonso. Are you getting the error when trying to login to DStv Now? Have you previously been able to login? If so, please go to Settings> Manage Devices and provide us with the Device ID. 


No, I just bought this device. Since its a bona fide Google certified device, I expected it to work straight away, but am still getting an error saying that 'this device is not certified' which shouldn't be , as the device is fully certified by Google.

New poster

Re: This device is currently registered to another user

Hi please help with this id im having the same problem.

device id: 3301effa-dd9a-38ed-be72-a1d4048eaff1

Moderator

Re: This device is currently registered to another user

Hi tyty. We have successfully deregistered your account. You should be able to view now.

Moderator

Re: This device is currently registered to another user

Hi sweetnonso. Are you getting the error when trying to login to DStv Now? Have you previously been able to login? If so, please go to Settings> Manage Devices and provide us with the Device ID.