This device is currently registered to another user

[JimmyNii]

@TebogoM_DStv1 @Grace_DStv1 @Julia_DStv1 

Guys

It's back AGAIN. 

Can the source of these repeated errors not be fixed?

Or is it your system assigning multiple IDs to different devices of different users?

This is not acceptable. 

[W3rn3r]

Thank you, all is well now

[Ronwyn_j]

Can you please deregister my device as well?

Device ID: fae7816d-2db2-3051-8be9-7f29ee57f9bc 

[keelanerr]

My device is still showing the same error when i log in to DSTv Now

[TebogoM_DStv1]

Devices have successfully been de-registered. 

[TebogoM_DStv1]

Hi JimmyNii 

We have sent your device ID to to team again. We will refer back once we get feedback.

[TebogoM_DStv1]

Hi @W3rn3r and @keelanerr

We have sent the device ID's to the team to assist. we will refer back once we get feedback. 

[keelanerr]

Device ID is:  06d9171e-a97d-32ad-9fc1-8bf107c01cd5

*Please deregister this device so i can access DStv now

[keelanerr]

*Please deregister this device so i can access DStv now

[JimmyNii]

Hi @Julia_DStv1 @Grace_DStv1 

It's still the same please.

What's the core issue?

And can't that be fixed to avoid all this?

[W3rn3r]

Hi, can my device also be de-registered? 

Device ID: 2f021fbf-19e3-35b4-b827-6ff5b2c18e68