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This device is currently registered to another user

Anime

Re: This device is currently registered to another user

@TebogoM_DStv1 @Grace_DStv1 @Julia_DStv1 

Guys

It's back AGAIN. 

Can the source of these repeated errors not be fixed?

Or is it your system assigning multiple IDs to different devices of different users?

This is not acceptable. 

Anime

Re: This device is currently registered to another user

Thank you, all is well now

New poster

Re: This device is currently registered to another user

Can you please deregister my device as well?

Device ID: fae7816d-2db2-3051-8be9-7f29ee57f9bc 

New poster

Re: This device is currently registered to another user

My device is still showing the same error when i log in to DSTv Now

Moderator

Re: This device is currently registered to another user

Devices have successfully been de-registered. 

Moderator

Re: This device is currently registered to another user

Hi JimmyNii 

 

We have sent your device ID to to team again. We will refer back once we get feedback.

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Moderator

Re: This device is currently registered to another user

Hi @W3rn3r and @keelanerr

 

We have sent the device ID's to the team to assist. we will refer back once we get feedback. 

New poster

Re: This device is currently registered to another user

Device ID is:  06d9171e-a97d-32ad-9fc1-8bf107c01cd5

 

*Please deregister this device so i can access DStv now

20190429_223938.jpg

Anime

Re: This device is currently registered to another user

Hi @Julia_DStv1 @Grace_DStv1 

It's still the same please.

What's the core issue?

And can't that be fixed to avoid all this?

Anime

Re: This device is currently registered to another user

Hi, can my device also be de-registered? 

Device ID: 2f021fbf-19e3-35b4-b827-6ff5b2c18e68