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This device is currently registered to another user

Ola
Extra

Re: This device is currently registered to another user

Please I am having same problem. I tried adding my iPad but the message was the device is currently registered to another user. Kindly help delete. Thanks15577841692101680540825810574769.jpg

 

15577841900218122465501546910268.jpg

 

Anime

Re: This device is currently registered to another user

@Grace_DStv1 

No please.

Same details working perfectly on another device

Moderator

Re: This device is currently registered to another user


@phddudlexxx wrote:
Hello. How did you manage to get your device ID on the Apple TV as I cannot get it

@phddudlexxx, Generally its options>manage devices>then click on the particular device you want ID for. Let us know. 

Moderator

Re: This device is currently registered to another user


@JimmyNii wrote:

@Grace_DStv1 

Still same error please.


@JimmyNii, did you change any of your details by any chance? Like your email address used on your DStv Connect.

Anime

Re: This device is currently registered to another user

@Grace_DStv1 

Still same error please.

Moderator

Re: This device is currently registered to another user


@JimmyNii wrote:

@Grace_DStv1 @Julia_DStv1 

Hello,

Still no response for me please.Screenshot_20190511-085140_DStv Now.jpg

 


@JimmyNii, device has been de-registered. Check and confirm. 

Viewer

Re: This device is currently registered to another user

Hello. How did you manage to get your device ID on the Apple TV as I cannot get it
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Viewer

Re: This device is currently registered to another user

Hello. How did you manage to get your device ID on the Apple TV as I cannot get it
Moderator

Re: This device is currently registered to another user

@JimmyNii , looking into it. 

Anime

Re: This device is currently registered to another user

@Grace_DStv1 @Julia_DStv1 

Hello,

Still no response for me please.Screenshot_20190511-085140_DStv Now.jpg