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This device is currently registered to another user

SOLVED
New poster

Re: This device is currently registered to another user


@Julia_DStv1 wrote:

Hi Ola. We have successfully deregistered the device. You should be able to access the app now. 


Hi,

Still awaiting a resolution to my problem:

80041059-d3be-3462-8aef-b463348eee2d

 

 

Highlighted
Moderator

Re: This device is currently registered to another user

Hi Ola. We have successfully deregistered the device. You should be able to access the app now. 

Ola
Extra

Re: This device is currently registered to another user

@Grace_DStv1 

@Julia_DStv1 

 

Kindly help re-register my device. Thanks 

X-8AF989F5-E8DB-45CB-9CD6-97FCD7307126

Ola
Extra

Re: This device is currently registered to another user

Same problem. Please help remove device f15577847396233375196473937398262.jpg

 

15577847725171209937629741089520.jpg

 


 

Moderator

Re: This device is currently registered to another user

Always a pleasure. If there is anything that you need along the way, we are more than happy to assist. 
 

New poster

Re: This device is currently registered to another user

Mine works 100%. Thank you very much. 

Moderator

Re: This device is currently registered to another user

@Amanori Please try again and let us know if the error has cleared. 

New poster

Re: This device is currently registered to another user

Thank you 

Moderator

Re: This device is currently registered to another user

Thank you. We have forwarded to the team. We will refer back once we get feedback. 

New poster

Re: This device is currently registered to another user

Samsung Galaxy s10 plus.