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This device is currently registered to another user

SOLVED
New poster

Re: This device is currently registered to another user

Here is a screen shot of the device id please help

Moderator

Re: This device is currently registered to another user

Hi @Kobby

 

Please send a screenshot of the device ID so that we can assist further. 

New poster

Re: This device is currently registered to another user

Kindly de-register this device 

 

0E89455F 60D8 4667 8AE7 BEB1C707FFBC

New poster

Re: This device is currently registered to another user

Please correct the registration error for me as well.

device ID: 4fde0448-92d9-3bfa-a6c3-5bfc7823858f

Moderator

Re: This device is currently registered to another user

Device has been successfully de-registered @rosa. lease try again and let us know if the error has cleared. 

Moderator

Re: This device is currently registered to another user

Hi @rosa

 

We have escalated to the team to assist. We will refer back once we get feedback. 

New poster

Re: This device is currently registered to another user

Please deregister my device as well

ac135cef-d8ba-3ede-a62c-2a1b7403c348

Moderator

Re: This device is currently registered to another user

We're glad you're sorted. Smiley Happy 

New poster

Re: This device is currently registered to another user


@Julia_DStv1 wrote:

Hi Amanori. Your device has been deregistered successfully. 


Many thanks... issue has been resolved 

Highlighted
Moderator

Re: This device is currently registered to another user

Hi Amanori. Your device has been deregistered successfully.