I receive the following message when I want to register my phone on the DSTV Now app. It used to work fine, but all of a sudden I receive this message.
This device is currently registered to another user. Please logon with the previous user's credentials, go to DStv Now Settings, select Manage Devices and remove the device. Logout of the App and login with your credentials.
Any help will be appreciated.
It WAS only one device.
It's back on now though.
Just hope it won't go off again like before.
Hi @JimmyNii, are you having the issue on one device or all your devices? Kindly provide us with the Connect ID for the device which gives you the error. On the app, go to Settings. Manage Devices> Device ID. Please copy that and send this through to us.
Please I am having same problem. I tried adding my iPad but the message was the device is currently registered to another user. Kindly help delete. Thanks