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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Hi MC Support, 

 

My android device is giving me the "registered to another user" error after a recent update. Can you please de register my device in order for me to relink it? Thanks! 

 

 

New poster

Re: This device is currently registered to another user

Hi, please de register this device

Unable to connect it again since update, and keep on getting "device linked to another account. Device ID

Moderator

Re: This device is currently registered to another user

@JimmyNii Please note that your device has already been de-registered. Let us know if the problem still persists.

Red Carpet

Re: This device is currently registered to another user

As long as the total paranoia about security against copyright infringements persists, coupled with MCs really poor track record with all things related to software, the problem will persist.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
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Anime

Re: This device is currently registered to another user

@TebogoM_DStv1 @Julia_DStv1 @Grace_DStv1 

I've asked this before without reply:

Is there no permanent one time fix for this error?

Because, it's back for me AGAIN. 

Guess I should just give up on it for this device.

You guys just can't keep it together, can you?

Moderator

Re: This device is currently registered to another user

Please provide us with your device ID so that we can assist. 

New poster

Re: This device is currently registered to another user

Help de-register this device 

Moderator

Re: This device is currently registered to another user

Hi @tighyb

 

We have forwarded your details to the team. We will refer back once we get feedback. 

New poster

Re: This device is currently registered to another user

Hi DSTV

 

Please urgently deregister this device. Please let me know once done?

 

Device ID: 4c2c5bd0-3621-32bf-844b-09ca154054ef

 

Thank you

Moderator

Re: This device is currently registered to another user

Hi @Imarged

 

Please send a screenshot of the device ID so that we can assist.