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This device is currently registered to another user

SOLVED
New poster

Re: This device is currently registered to another user

Hi There, I get the same error on my device.

please dereguster it from any other account.

 

 

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Moderator

Re: This device is currently registered to another user

Hi Desan. We have successfully deregistered your device. 

 

@Susi, please provide us with your Device ID and we'll be able to assist. To get the Device ID, login to the DStv Now app go to Settings> Manage Devices. 

New poster

Re: This device is currently registered to another user

How do I get mine deregisterd please help 

New poster

Re: This device is currently registered to another user

Hi please can to De register the device ID 15124687-c617-3b1e-bbe6-dde5ad90872a

 

Thanks 

New poster

Re: This device is currently registered to another user

It has worked. I was able to register my device on my account now.

 

Thanks 

Community Manager

Re: This device is currently registered to another user

Hi @mcsmith and @moenarch. We have deregistered your devices. Please try again and let us know how it goes. 

New poster

Re: This device is currently registered to another user

V

Hi

Can you please de-register the  following  device. I am unsure what username it is registered on.

 

Device id:

c4c351fa-9503-30af-9651-e06eacebf85e

New poster

Re: This device is currently registered to another user

Hi

Can you please de-register the  following  device. I am unsure what username it is registered on.

 

Device id:

c4c351fa-9503-30af-9651-e06eacebf85e

New poster

Re: This device is currently registered to another user

Please can you deregister this device - f68bcd34-f466-3d38-93fb-bbac94e73567

New poster

Re: This device is currently registered to another user

Hi there please deregister this device I send a screenshot of the the device id