This device is currently registered to another user

[Frikkie]

Good day

Can you please assist

Currently have 2 devices that says register to another account but not sure to which accounts it is connected.

Can you please remove them from any/all accounts

device ID’s is

- 9D0D0FF2-71DB-4CDA-BF71-E31B433136AF and - f6dbda5c-2fbb-3b81-9627-2a1d33da1897

[Julia_DStv1]

Hi Mcebisi. Please provide us with the Device ID so we can assist you. 

[Mcebisi]

Please dele this device 

[Thoko_DStv1]

@Naseem1501 Please PM us your device ID so that we can assist further.

[Naseem1501]

Hi there,

I'm experiencing the same problem. Could you please assist?

[TebogoM_DStv1]

Device has been successfully deregistered.

[magdajvr]

DDE1D2291D63A67C189A9E9A10FF6065AAF2C06F0CB0B224FE1CAF31D8C79F67

[magdajvr]

Hope this helps!!!!!

DDE1D2291D63A67C189A9E9A10FF6065AAF2C06F0CB0B224FE1CAF31D8C79F67

[TebogoM_DStv1]

Hi magdajvr

Device is not found. Please type it out so that we can assist. 

[magdajvr]

Please resolve I have attached the device id.