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This device is currently registered to another user

SOLVED
Moderator

Re: This device is currently registered to another user

Hi @Relebogile16,

The device ID seems to be incorrect. Please confirm your device ID or send us the screenshot so that we can assist further.

New poster

Re: This device is currently registered to another user

 

9a3c435c-3736-3358-9980-0c4134fd5e60

Please deregister this device


New poster

Re: This device is currently registered to another user

 

9a3c435c-3736-3358-9980-0c4134fd5e60

Please deregister this device


Moderator

Re: This device is currently registered to another user

@Frikkie, we've responded to your PM. 

New poster

Re: This device is currently registered to another user

Good day

Can you please assist

Currently have 2 devices that says register to another account but not sure to which accounts it is connected.

Can you please remove them from any/all accounts

device ID’s is

- 9D0D0FF2-71DB-4CDA-BF71-E31B433136AF and - f6dbda5c-2fbb-3b81-9627-2a1d33da1897

Moderator

Re: This device is currently registered to another user

Hi Mcebisi. Please provide us with the Device ID so we can assist you. 

New poster

Re: This device is currently registered to another user

Please dele this device 

Moderator

Re: This device is currently registered to another user

@Naseem1501 Please PM us your device ID so that we can assist further.

New poster

Re: This device is currently registered to another user

Hi there,

 

I'm experiencing the same problem. Could you please assist?

Moderator

Re: This device is currently registered to another user

Device has been successfully deregistered.