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This device is currently registered to another user

SOLVED
New poster

Re: This device is currently registered to another user

Good day

Can you please assist

Currently have 2 devices that says register to another account but not sure to which accounts it is connected.

Can you please remove them from any/all accounts

device ID’s is

- 9D0D0FF2-71DB-4CDA-BF71-E31B433136AF and - f6dbda5c-2fbb-3b81-9627-2a1d33da1897

Moderator

Re: This device is currently registered to another user

Hi Mcebisi. Please provide us with the Device ID so we can assist you. 

New poster

Re: This device is currently registered to another user

Please dele this device 

Moderator

Re: This device is currently registered to another user

@Naseem1501 Please PM us your device ID so that we can assist further.

Highlighted
New poster

Re: This device is currently registered to another user

Hi there,

 

I'm experiencing the same problem. Could you please assist?

Moderator

Re: This device is currently registered to another user

Device has been successfully deregistered.

New poster

Re: This device is currently registered to another user

DDE1D2291D63A67C189A9E9A10FF6065AAF2C06F0CB0B224FE1CAF31D8C79F67

New poster

Re: This device is currently registered to another user

 

Hope this helps!!!!!

 

DDE1D2291D63A67C189A9E9A10FF6065AAF2C06F0CB0B224FE1CAF31D8C79F67

 

 

 

 

 

 

 

Moderator

Re: This device is currently registered to another user

Hi magdajvr

 

Device is not found. Please type it out so that we can assist. 

New poster

Re: This device is currently registered to another user

Please resolve I have attached the device id.