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This device is currently registered to another user

MVL
New poster

Re: This device is currently registered to another user

Please assist to deregister this device please

 

Ipad

X-BC090E64-10D0-457F-9433-22EF36F18270

 

AND

IPHONE

X-8D0548CF-2725-4127-9374-2C6E3569F354

 

Thank you

New poster

Re: This device is currently registered to another user

Hi,

 

I am having the same issue - DSTV Contact centre was not able to assist me.

 

Moderator

Re: This device is currently registered to another user

Hi ThaboQ. Please send us your DStv customer number, email address and contact number via Private Message. We'll send you a password reset. 

Highlighted
New poster

Re: This device is currently registered to another user

Did they help you 

Viewer

Re: This device is currently registered to another user

Hello can u please help me by clearing my DStv now user account I have forgotten the pins 

 

Moderator

Re: This device is currently registered to another user

@nmurray8 Please check your PM for our response. 

Anime

Re: This device is currently registered to another user

@Julia_DStv1 

Please see attached. 

Moderator

Re: This device is currently registered to another user

Hi nmurray8. Sure. We need you to provide us with the Device ID. Please copy and paste it to us. 

Anime

Re: This device is currently registered to another user

@Julia_DStv1 

 

Can you please help to remove this device from all other devices? 

I tried the last 2 weeks with no success.

Moderator

Re: This device is currently registered to another user

Hi Heather12. We have successfully de-registered your device. The error should be cleared now.