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This device is currently registered to another user

MVL
New poster

Re: This device is currently registered to another user

Please assist to deregister this device please

 

Ipad

X-BC090E64-10D0-457F-9433-22EF36F18270

 

AND

IPHONE

X-8D0548CF-2725-4127-9374-2C6E3569F354

 

Thank you

New poster

Re: This device is currently registered to another user

Hi,

 

I am having the same issue - DSTV Contact centre was not able to assist me.

 

Highlighted
Moderator

Re: This device is currently registered to another user

Hi ThaboQ. Please send us your DStv customer number, email address and contact number via Private Message. We'll send you a password reset. 

New poster

Re: This device is currently registered to another user

Did they help you 

Viewer

Re: This device is currently registered to another user

Hello can u please help me by clearing my DStv now user account I have forgotten the pins 

 

Moderator

Re: This device is currently registered to another user

@nmurray8 Please check your PM for our response. 

New poster

Re: This device is currently registered to another user

@Julia_DStv1 

Please see attached. 

Moderator

Re: This device is currently registered to another user

Hi nmurray8. Sure. We need you to provide us with the Device ID. Please copy and paste it to us. 

New poster

Re: This device is currently registered to another user

@Julia_DStv1 

 

Can you please help to remove this device from all other devices? 

I tried the last 2 weeks with no success.

Moderator

Re: This device is currently registered to another user

Hi Heather12. We have successfully de-registered your device. The error should be cleared now.