This device is currently registered to another user

[Thoko_DStv1]

Hi @Relebogile16,

The device ID seems to be incorrect. Please confirm your device ID or send us the screenshot so that we can assist further.

[Relebogile16]

9a3c435c-3736-3358-9980-0c4134fd5e60

Please deregister this device

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[Relebogile16]

9a3c435c-3736-3358-9980-0c4134fd5e60

Please deregister this device

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[Grace_DStv1]

@Frikkie, we've responded to your PM. 

[Frikkie]

Good day

Can you please assist

Currently have 2 devices that says register to another account but not sure to which accounts it is connected.

Can you please remove them from any/all accounts

device ID’s is

- 9D0D0FF2-71DB-4CDA-BF71-E31B433136AF and - f6dbda5c-2fbb-3b81-9627-2a1d33da1897

[Julia_DStv1]

Hi Mcebisi. Please provide us with the Device ID so we can assist you. 

[Mcebisi]

Please dele this device 

[Thoko_DStv1]

@Naseem1501 Please PM us your device ID so that we can assist further.

[Naseem1501]

Hi there,

I'm experiencing the same problem. Could you please assist?

[TebogoM_DStv1]

Device has been successfully deregistered.