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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Hi Julia. This is the device ID. It is an Android phone.

7573546f-33a0-37eb-9042-7a7e85f53114 

Moderator

Re: This device is currently registered to another user

Hi Vincenzo. We are not able to find the device with the provided device ID. Please check it and resend it through to us. 

New poster

Re: This device is currently registered to another user

I have the same problem😭. Kindly help:

7573546f-33a0-37eb-9042-7a7e85f53114

 

Moderator

Re: This device is currently registered to another user


@Panashewesley wrote:

Hi Julia, Can you please assist to deregistered this device: 6b9c22d7-312d-39ee-a43f-e7f4647733f2 Thank you


@Panashewesley done.

Highlighted

Re: This device is currently registered to another user

 

Re: This device is currently registered to another user

Hi Julia, Can you please assist to deregistered this device: 6b9c22d7-312d-39ee-a43f-e7f4647733f2 Thank you

Moderator

Re: This device is currently registered to another user


@Davel wrote:

Hi Julia,

Can you please assist to deregistered this device:

6b9c22d7-312d-39ee-a43f-e7f4647733f2

 

Thank you

 

 


@Davel, done. Kindly check and confirm. 

New poster

Re: This device is currently registered to another user

Hi Julia,

Can you please assist to deregistered this device:

6b9c22d7-312d-39ee-a43f-e7f4647733f2

 

Thank you

 

 

New poster

Re: This device is currently registered to another user

Hi - same here - have second hand TV that had previous owners DSTV NOW subscription - call centre cannot assist - we can't access previous owners "manage devices" page - how do we remove from  our TV ? 

New poster

Re: This device is currently registered to another user

Hi - same here - have 2nd hand TV that had previous owners subscription - call centre has no clue - we can't access previous owners "manage devcices" page - how do we remove from  our TV ?