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This device is currently registered to another user

SOLVED
Moderator

Re: This device is currently registered to another user

Hi @ravigaonly,

It should be sorted now. Check it and let us know how it goes.

Viewer

Re: This device is currently registered to another user

Please help deregister mine I have the same error!

 

Device ID: 98a1f82c-c6c7-33c5-80b0-2aaa16d611b0

Moderator

Re: This device is currently registered to another user

@KingShay You should be sorted now.

New poster

Re: This device is currently registered to another user

Good morning

 

I bought another device and have the same problem. Please see attached.

Device ID on screenshot.

 

Thanks again

Moderator

Re: This device is currently registered to another user

Cool.

New poster

Re: This device is currently registered to another user

Thank you very much. Its all good now.

Moderator

Re: This device is currently registered to another user

We have successfully de-registered your device. Let us know how it goes.

New poster

Re: This device is currently registered to another user

Please see attached screen shots.

Moderator

Re: This device is currently registered to another user

@KingShay This looks like an invalid device ID. Please confirm the device ID or send us a screenshot so that we can assist further.

New poster

Re: This device is currently registered to another user

Good day, I have the same problem, please deregister device id E83A824D4B5979B5

 

Thanks