My device is said to me connected to anoyher account. How can I remove it?22bf4eea-58e0-350f-a66d-271c127fa124
Hi Sharonduplessis. I'm on it.
Would it be possible to deregister device as the app says the device is registered to another user. This is weird as the device has never been registered
@Chamano It should be sorted. Please check it and let us know how it goes.
will you kindly assist in de-registering this device 80ec9199-d5f7-3f88-88c7-633d79ad94c2
Glad you're sorted @JSP!
It seems to be working now, thanks Julia.
I received a message from Thoko at 16:24 to say it was sorted.
Cool stuff @Vincenzo.
@JSP, the Device ID still seems to be incorrect. Please send us a screenshot.
here is is the correct device id
Mine is working perfectly now. Thank you😃
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