This device is currently registered to another user

[TyroneLeech5]

40344f71-eff7-3a3c-a790-34924736fd86

Please de register this for me. 

[rodneyhawkins]

Can you please also deregister the device 1b1c2c07-36d6-3e47-bd10-a839d0f86cf8 DSTV? I want to associate it with a new account.

[Julia_DStv1]

Hi Ettienne. We have successfully deregistered your device. 

[Ettienne]

My device is said to me connected to anoyher account. How can I remove it?22bf4eea-58e0-350f-a66d-271c127fa124

[Julia_DStv1]

Hi Sharonduplessis. I'm on it. 

[Sharonduplessis]

Hi Julia

Would it be possible to deregister device as the app says the device is registered to another user.  This is weird as the device has never been registered

26a84b23-a843-3509-ae1c-91467c13fda6

Thank you

[Thoko_DStv1]

@Chamano It should be sorted. Please check it and let us know how it goes.

[Chamano]

will you kindly assist in de-registering this device 80ec9199-d5f7-3f88-88c7-633d79ad94c2

[Julia_DStv1]

Glad you're sorted @JSP! 

[JSP]

It seems to be working now, thanks Julia.

I received a message from Thoko at 16:24 to say it was sorted.

😊