This device is currently registered to another user

[itismd]

Hello,

I earlier posted the ID here https://community.dstv.com/t5/DStv-Now/This-device-is-currently-registered-to-another-user/m-p/15843...

and you asked for picture showing the device ID. i sent the Picture, now you are asking for the ID again

4fd67409-673c-307e-87f0-4c5c41930c65

[Kagiso_DStv1]

@itismd, the attached does not have a picture. Please type the device ID on this platform. 

[Petro]

Hello please register this device for me 9a6e7c3d-b009-3905-81a1-d954adcaa330

[itismd]

Attached is the screenshot

[Kagiso_DStv1]

Hi @itismd, please send us a picture of the device ID. We've tried with this one 4fd67409673c307e87f04c5c41930c65 and it shows that the device does not exist. 

[itismd]

Please deregister my device. i am having similar problem

4fd67409673c307e87f04c5c41930c65

Thanks

[itismd]

Please deregister my device. i am having similar problem

4fd67409673c307e87f04c5c41930c65

Thanks

[Kagiso_DStv1]

Hi @Gudchild, we're getting the "device not found" error. Please try to log in using your Connect ID email address and password. 

[Kagiso_DStv1]

Hi @LukeDominic, we have deregistered the device. 

[Gudchild]

Hello please register this device for me

9cf4e4e3-a1b2-3d63-9f4d-39f46cfb862a