This device is currently registered to another user

[Candice]

Good Day,

Please deregister device from old account.

LG TV - D6dDCdzybCb6vVXX5C0iXuxFi.

I registered on new account however I get message : The device is currently registered to another user.

Thanks

[Bpell28]

Please deregister my device:

85b068f6-d230-3049-8487-e5d599a3c237

[Bpell28]

Please deregister my device:

85b068f6-d230-3049-8487-e5d599a3c237

[eddiemarais6]

Hi there, please clear the following device as it also show registered to another user: Xiaomi Mi Box, device ID d7fb528e-6d95-39ee-9a45-039cc599aaa5

[Molahlegi]

Hi 

I'm have the similar problem that i can t connet my gica 'This device is currently registered to another user'

[itismd]

Hello,

I earlier posted the ID here https://community.dstv.com/t5/DStv-Now/This-device-is-currently-registered-to-another-user/m-p/15843...

and you asked for picture showing the device ID. i sent the Picture, now you are asking for the ID again

4fd67409-673c-307e-87f0-4c5c41930c65

[Kagiso_DStv1]

@itismd, the attached does not have a picture. Please type the device ID on this platform. 

[Petro]

Hello please register this device for me 9a6e7c3d-b009-3905-81a1-d954adcaa330

[itismd]

Attached is the screenshot

[Kagiso_DStv1]

Hi @itismd, please send us a picture of the device ID. We've tried with this one 4fd67409673c307e87f04c5c41930c65 and it shows that the device does not exist.