This device is currently registered to another user

[GerraadCoetzee]

Find attached: The device ID number

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[Wihan005]

Hi 

Can you please unlink the following devises from my Account - wihan.dippenaar@gmail.com

1) E6E1B1DD-D01D-4F4A-8D93-4776D1E0869E

2) E6471644-822E-4BCA-B2E1-B734603F516C

Wihan

[ltshizane_DStv1]

Hi @GerraadCoetzee, please go into the settings and send us the device ID.~ 

[GerraadCoetzee]

Hi

I would like to deregister my Android TV Box from DSTV NOW

But it is currently registered to another account.

My device serial number is:

SDTVB1B05027114

[Kagiso_DStv1]

Hi @charlene333lien, we need the device ID to be able to deregister the device. After that, you'll then register it by login again. 

[charlene333lien]

Hi how do i deregister from a previous account. I can't log in to see device ID?

[Grace_DStv1]

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@Levan13 wrote:

Good day please help I'm have the same problem 

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Hi @Levan13, sure thing . PM the device ID and we'll help. 

[Levan13]

Good day please help I'm have the same problem 

[Julia_DStv1]

Thanks, Coi. We're on it!  

[Coi]

b817c758-753f-3d41-abe8-da7c82d60850