This device is currently registered to another user

[Nhlanhla123r]

Please help deregister my device too. I have the same problem

[ktt]

Hi there,

I'm having the same problem, log in to dstv now on my apple tv and it won't play anything because "this device is already registered to another user" 

Please deregister it for me!

Device ID: 062C0D9F-02ED-4E6C-B6C3-E9375AA00C3B

I think? if you need more info let me know

[ltshizane_DStv1]

Hi @Babs025 looks like this device has already been deregistered.~ 

[Babs025]

Good day, 

please assist to de-register this device.

Username: babs025@yahoo.com
Device ID: 92bb9f1e-b7f8-30fd-b850-b03ca3a57e47
Device serial number: eaf36886
Device Model: SM-J610F

[Gloriel]

Hello,

I've been trying to watch DSTV live via the DSTV NOW app, on my phone but I keep getting the same message,  "this device is already registered to another user".

What do I do please?

[ltshizane_DStv1]

@Wihan005 and @GerraadCoetzee, the devices have been deregistered. 

[GerraadCoetzee]

Find attached: The device ID number

---

[Wihan005]

Hi 

Can you please unlink the following devises from my Account - wihan.dippenaar@gmail.com

1) E6E1B1DD-D01D-4F4A-8D93-4776D1E0869E

2) E6471644-822E-4BCA-B2E1-B734603F516C

Wihan

[ltshizane_DStv1]

Hi @GerraadCoetzee, please go into the settings and send us the device ID.~ 

[GerraadCoetzee]

Hi

I would like to deregister my Android TV Box from DSTV NOW

But it is currently registered to another account.

My device serial number is:

SDTVB1B05027114