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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Please help deregister my device too. I have the same problem

ktt
New poster

Re: This device is currently registered to another user

Hi there,

I'm having the same problem, log in to dstv now on my apple tv and it won't play anything because "this device is already registered to another user" 

Please deregister it for me!

Device ID: 062C0D9F-02ED-4E6C-B6C3-E9375AA00C3B

I think? if you need more info let me know

Moderator

Re: This device is currently registered to another user

Hi @Babs025 looks like this device has already been deregistered.~ 

New poster

Re: This device is currently registered to another user

Good day, 

 

please assist to de-register this device.

 

Username: babs025@yahoo.com
Device ID: 92bb9f1e-b7f8-30fd-b850-b03ca3a57e47
Device serial number: eaf36886
Device Model: SM-J610F

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New poster

Re: This device is currently registered to another user

Hello,

 

I've been trying to watch DSTV live via the DSTV NOW app, on my phone but I keep getting the same message,  "this device is already registered to another user".

 

What do I do please?

Moderator

Re: This device is currently registered to another user

@Wihan005 and @GerraadCoetzee, the devices have been deregistered. 

New poster

Re: This device is currently registered to another user

Find attached: The device ID number


New poster

Re: This device is currently registered to another user

Hi 

 

Can you please unlink the following devises from my Account - wihan.dippenaar@gmail.com

 

 

1) E6E1B1DD-D01D-4F4A-8D93-4776D1E0869E

2) E6471644-822E-4BCA-B2E1-B734603F516C

 

Wihan

Moderator

Re: This device is currently registered to another user

Hi @GerraadCoetzee, please go into the settings and send us the device ID.~ 

New poster

This device is currently registered to another user

Hi

I would like to deregister my Android TV Box from DSTV NOW

But it is currently registered to another account.

 

My device serial number is:

SDTVB1B05027114