Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

This device is currently registered to another user

7 REPLIES 7
Moderator

Re: This device is currently registered to another user

@RandyBonnette, device deregistered. 

Highlighted
New poster

Re: This device is currently registered to another user


@Rvanhessayeen wrote:

Hi Tebogo, 

 

Please can you also assist me? Am getting the same error on my newly acquired Xioami MI Box 4 and are unable to register it.

 

Devideid: b35f55f9-3027-322e-96dc-76a25f93b6a3

 

Registered email:r.cape@mweb.co.za 

Thanks in advance, 

 

Regards 

Roelof



Hi Roelof,

 

I had the same issue with my Samsung J6. But I've sent a PM and asked to deregister the device. You may also check the discussion here: https://community.dstv.com/t5/DStv-Now/This-device-is-currently-registered-to-another-user/m-p/7814#...

Re: This device is currently registered to another user

Hi Tebogo, 

 

Please can you also assist me? Am getting the same error on my newly acquired Xioami MI Box 4 and are unable to register it.

 

Devideid: b35f55f9-3027-322e-96dc-76a25f93b6a3

 

Registered email:r.cape@mweb.co.za 

Thanks in advance, 

 

Regards 

Roelof

Moderator

Re: This device is currently registered to another user

Hi Sandiso_1

 

Please confirm your device ID so that we can assist further.

New poster

Re: This device is currently registered to another user

Hi i am also having the same problem, here's my email zinhledladla0@gmail.com

 

Please help 

Moderator

Re: This device is currently registered to another user

Hi @BrianL, please send us your device ID as well as your connect email address so we can assist.~ 

New poster

Re: This device is currently registered to another user

I am also getting similar error. What is wrong? Can someone help?

 

Thanks in advance.

Regards,

Brian.

New poster

This device is currently registered to another user

Hi,

 

I'm reiceing this error when I've logged in with account, kindly advise how do I get the device ID/account this is registered to? And how do I get my devise ID on my Xioami MiBox for your assistance?