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This device is currently registered to another user

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New poster

Re: This device is currently registered to another user

Device ID :

 

<p>3654c673-ef54-38ed-b542-389dfee3b771</p>

New poster

Re: This device is currently registered to another user

Device ID :

 

<p>_3654c673-ef54-38ed-b542-389dfee3b771_</p>

Moderator

Re: This device is currently registered to another user

@Jumong123, the device has been deregistered. 

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Re: This device is currently registered to another user

@Sly85 please help me deregister and register my device

 

Device ID: ba536708-7b63-3c4f-b81a-db7e95bb2047

New poster

Re: This device is currently registered to another user

Can someone please help me one of my devices are currently linked to another profile

Id e137e547-5ba3-3f1c-8f33-f85c6eb8401d

New poster

Re: This device is currently registered to another user

Hi, I have recently downloaded Dstv now app on my phone. But I just found out it is registered to another account. Please register it 15eabb1f-6e7b-3994-a7b7-06703b10517c

 

Thank you

Moderator

Re: This device is currently registered to another user

@0720936538, did you go to manage devices via Showmax as the message stated?

New poster

Re: This device is currently registered to another user

Sorry to bother again.

I 've download the showmax app on my smart tv.

I ve linked it to my account

and can see al the programs.  When I want yo watch something I get the following message.

You have to much devices registered please go to sowmax.com to manage devices.

Nothing works.

Could you please assist.

Kind Regards

New poster

Re: This device is currently registered to another user

Thank you very very much.  Its working you're a star.

Moderator

Re: This device is currently registered to another user

Hi @0720936538, we have deregistered the device.