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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Can someone please be so kind to de-register my device. 

 

Device id: c90a6959-c865-36a1-90a9-4e5f7db80fe0

 

Thank you

Extra

Re: This device is currently registered to another user

Please remove or deregister my device

 

Id. 9f51ba6f-f239-39c4-b179-af8fce8af458

 

Thanx

Anime

Re: This device is currently registered to another user

Since private messages are ignored, any feedback?

Community Manager

Re: This device is currently registered to another user

Hi @mukelabaism, apologies for the delayed response. We have deregistered your device. 

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New poster

Re: This device is currently registered to another user

Kindly deregister Device ID b9a29a86-6912-31eb-8fee-d0a850b656c2

New poster

Re: This device is currently registered to another user

Hi. There is an option to register. When I try to do that, it says the device is registered to another user. This is strange as my device is a brand new tablet.

New poster

Re: This device is currently registered to another user

Hi, please find attached screenshot of device id

New poster

Re: This device is currently registered to another user

kindly assist to remove my device so as to use it with another credentials.

username: abiodun25@yahoo.com

Device ID: dd4eec22-d48c-3e1a-9b9f-9cabeaa701ce.

Anime

Re: This device is currently registered to another user

Dear Grace

 

Is it possible for DSTV to give us an online link to de register devices as it is not safe to put the information on the internet

Anime

Re: This device is currently registered to another user

Dear Grace

 

Can you please give us an online link to reset our devices.  IT is a problem and it is not afe to put the information on the internet.