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This device is currently registered to another user

SOLVED
Community Manager

Re: This device is currently registered to another user

Hi @Pieterb, please take a screenshot of the device ID and send it to us. 

 

 

New poster

Re: This device is currently registered to another user

Hi, could you please deregister my device?

fe80::70df:db28:9aa8:1d93

Many thanks

Community Manager

Re: This device is currently registered to another user

Hi @Michael89. Let us have the device ID to assist.

New poster

Re: This device is currently registered to another user

Hi there,

I've got a new device but it says its previously registered. Please could you deregister it.

Thanks.

 

New poster

Re: This device is currently registered to another user

Good eveming, 

 

How do I view my Device information (Hisense Tv) so that you unregister it from the previous Dstv account? I checked under settings, device information but I cannot see anything.

Thank you

Community Manager

Re: This device is currently registered to another user

We've responded to your previous post.

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New poster

Re: This device is currently registered to another user

 
Community Manager

Re: This device is currently registered to another user

@Calx, Device Not Found! PLease send us a screenshot of the device ID. 

Community Manager

Re: This device is currently registered to another user

@ElzetteD ,

Device successfully deregistered!

Extra

Re: This device is currently registered to another user

Please help me register my device for dstv now

b1cceb37-22ae-322a-97c3-62cb901ab81a