Please assist in deregistering my device. It says it is registered on another user, but this is the first time logging into dstv now on this phone. Just got it like a week ago.
Can you please deregister my device too, it says it is registered ti another user and I have only ever logged in with my account.
I just bought a new Samsung phone and tried to login but it keeps telling me: "Device currently registered to another user" Please help rectify.
Device Id: fb782f20-5d4f-3c7d-a8c6-f3d1117ceea7
Smart card number: 7029093777.