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This device is currently registered to another user

15 REPLIES 15
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Community Manager

Re: This device is currently registered to another user

@DanieJ

Device successfully deregistered!

New poster

Re: This device is currently registered to another user

Good day

Device ID as follows. 

99ca0ece-0d25-3e5a-8178-215dfe1d5577

 

Regards

D Jooste

 

 

Community Manager

Re: This device is currently registered to another user

@DanieJ. Let us have the Device ID to assist.

New poster

Re: This device is currently registered to another user

Hi, I need assistance please. There is still an authorization error on my device

New poster

Re: This device is currently registered to another user

Thank you

Community Manager

Re: This device is currently registered to another user

Hi @DanieJ. On the DStv Now App. Go to settings, Manage devices, Select the device , and the Device ID should be there. 

New poster

Re: This device is currently registered to another user

Hi, please assist

Screen shot attached

Community Manager

Re: This device is currently registered to another user

Hi @DanieJ

Device Not Found! Please send us a screen grab of the device id

New poster

Re: This device is currently registered to another user

PLEASE ASSIST

 


deviceUniqueId: RSbTQ/EAGmwlhp3z7DfpsLogyHcASl2Xc6OJl9H1Lys=

 

Community Manager

Re: This device is currently registered to another user

@Kelvin , Device successfully deregistered!