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This device is currently registered to another user

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Re: This device is currently registered to another user

I am also seeing this error now although everything used to work fine.  Nothing has changed on either my device of my account to my knowledge.  Any ideas would be appreciated.

New poster

Re: This device is currently registered to another user


@MorneV wrote:

I receive the following message when I want to register my phone on the DSTV Now app. It used to work fine, but all of a sudden I receive this message. 

This device is currently registered to another user. Please logon with the previous user's credentials, go to DStv Now Settings, select Manage Devices and remove the device. Logout of the App and login with your credentials.

Any help will be appreciated.


Exactly the same issue here - in the end I just deleted the App from my phone and use the App on the tablet which works fine - but it would be nice to have the App working on the phone as well 

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This device is currently registered to another user

I receive the following message when I want to register my phone on the DSTV Now app. It used to work fine, but all of a sudden I receive this message. 

This device is currently registered to another user. Please logon with the previous user's credentials, go to DStv Now Settings, select Manage Devices and remove the device. Logout of the App and login with your credentials.

Any help will be appreciated.