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This device is currently registered to another user

Community Manager

Re: This device is currently registered to another user

Hi @Pink_Mouse, please send the screenshot to me via PM. 

New poster

Re: This device is currently registered to another user

Good day

 

I am also having the exact same problem on my tablet. 

 

Please see screenshot attached with Device ID.

 

Your assistance will be appreciated.

 

 

Anime

Re: This device is currently registered to another user

Hi Pink

 

Please see the this user as well Cya_DStv1

 

New poster

Re: This device is currently registered to another user

Hi. Sent photo via email from my mobile. Did you guys receive it? 

Thanks. 

Tags (1)
Moderator

Re: This device is currently registered to another user

Hi @Pink_Mouse - send us s screen-shot of your device ID, we'll get our apps team to help. 

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New poster

Re: This device is currently registered to another user

Hi, I have this self same problem on my Samsung Tablet from which I am sending this message. Please advise how I go about solving it. 

Many thanks. 

Anime

Re: This device is currently registered to another user

Yes and i have already added my device 

Doin' it 4 Tv

Re: This device is currently registered to another user

@dazenp
@given86
@lhabelgaarn
Are all the issues sorted with your devices?

New poster

Re: This device is currently registered to another user

I receive the following message when I want to register my phone on the DSTV Now app. It used to work fine, but all of a sudden I receive this message. 

This device is currently registered to another user. Please logon with the previous user's credentials, go to DStv Now Settings, select Manage Devices and remove the device. Logout of the App and login with your credentials.

Any help will be appreciated.

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Anime

Re: This device is currently registered to another user

Please support as I am stuck can't use my Tablet and can't share the message to Nontsiki_DSTv1

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