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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Thanks, just figured it out.

Red Carpet

Re: This device is currently registered to another user

Click on the envelope in the top right corner of any page.

New poster

Re: This device is currently registered to another user

Hi Grace

 

I am trying to figure out how to send you a private message. I can find no means to do that.

Moderator

Re: This device is currently registered to another user

Hi @Mythor - not sure what might be causing this, send the screenshot through to my private message. 

New poster

Re: This device is currently registered to another user

Hi Grace

I am also getting this message. What is causing this? How can I PM you the Device ID screenshot?

Highlighted
New poster

Re: This device is currently registered to another user

Hi Grace

I am also getting this message. What is causing this? How can I send you the Device ID screenshot?

Moderator

Re: This device is currently registered to another user

Hi @Matt - we'll help, simply PM me your device ID screenshot. 

New poster

Re: This device is currently registered to another user

Hello,

I am having the same issue. My phone is a few months old and I've never used it for Dstv now, but apparently it's already registered to another user.

What can I do to resolve this?

Community Manager

Re: This device is currently registered to another user

Hi @SabeloG, we're on it. 

Community Manager

Re: This device is currently registered to another user

Hi @Pink_Mouse, please send the screenshot to me via PM.