Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

This device is currently registered to another user

New poster

Re: This device is currently registered to another user


@Grace_DStv1 wrote:

Hi @sweetnonso - attending to it now. 


Hi Grace, the error was fixed earlier in the day, but it has returned again. Can you help, and sort it once and for all please? Thanks.

Moderator

Re: This device is currently registered to another user

Hi @sweetnonso - attending to it now. 

New poster

Re: This device is currently registered to another user


@sweetnonso wrote:

Hi Grace,

Am having the exact same problem, i have checked the top right corner but couldn't see any envelope to inbox u. I have a attached a screenshot of my device id on here, please help, thanks.


Hi Grace, I have sent you a PM, thanks.

Highlighted
New poster

Re: This device is currently registered to another user

Hi Grace,

Am having the exact same problem, i have checked the top right corner but couldn't see any envelope to inbox u. I have a attached a screenshot of my device id on here, please help, thanks.

Moderator

Re: This device is currently registered to another user

@Mythor - responded already Smiley Wink

New poster

Re: This device is currently registered to another user


@Grace_DStv1 wrote:

Hi @Mythor - not sure what might be causing this, send the screenshot through to my private message. 


OK, Grace. PM message sent.

New poster

Re: This device is currently registered to another user

Thanks, just figured it out.

Showmaxed

Re: This device is currently registered to another user

Click on the envelope in the top right corner of any page.

New poster

Re: This device is currently registered to another user

Hi Grace

 

I am trying to figure out how to send you a private message. I can find no means to do that.

Moderator

Re: This device is currently registered to another user

Hi @Mythor - not sure what might be causing this, send the screenshot through to my private message.