This device is currently registered to another user

[Grace_DStv1]

Hi @sweetnonso - we looking into it. 

[sweetnonso]

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@Grace_DStv1 wrote:

@sweetnonso- device sorted, check and confirm. 

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Unfortunately the problem is still not yet fixed, am still having thesame error message, please help.

[Grace_DStv1]

@sweetnonso - device sorted, check and confirm. 

[Grace_DStv1]

Hi @sweetnonso - on it. 

[sweetnonso]

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@Grace_DStv1 wrote:

Hi @sweetnonso - attending to it now. 

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Hi Grace, the error was fixed earlier in the day, but it has returned again. Can you help, and sort it once and for all please? Thanks.

[Grace_DStv1]

Hi @sweetnonso - attending to it now. 

[sweetnonso]

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@sweetnonso wrote:

Hi Grace,

Am having the exact same problem, i have checked the top right corner but couldn't see any envelope to inbox u. I have a attached a screenshot of my device id on here, please help, thanks.

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Hi Grace, I have sent you a PM, thanks.

[sweetnonso]

Hi Grace,

Am having the exact same problem, i have checked the top right corner but couldn't see any envelope to inbox u. I have a attached a screenshot of my device id on here, please help, thanks.

[Grace_DStv1]

@Mythor - responded already . 

[Mythor]

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@Grace_DStv1 wrote:

Hi @Mythor - not sure what might be causing this, send the screenshot through to my private message. 

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OK, Grace. PM message sent.