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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Luke 7777. You're a star! All this time and it took you to give me a simple answer! You deserve a Bells!

Doin' it 4 Tv

Re: This device is currently registered to another user

Go in the app on phone... Settings/Manage Devices . Select the device you want to remove

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: This device is currently registered to another user

How do I disconnect - derigister my apple device 

Moderator

Re: This device is currently registered to another user

Hi Beatie01. We're on it, We'll provide feedback shortly. 

Viewer

Re: This device is currently registered to another user

Please assist, same problem

Email beatrice.els@gmail.com

Smartcard: 41058323142

Device Samsung tv UA49N5300

Moderator

Re: This device is currently registered to another user


@Optimist wrote:

@Michelle wrote:

I have the same issue with my iPad. How do I send a PM?


The link below will help send a PM to @Grace_DStv1

Include your contact details in it.

 

https://community.dstv.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/13


@Optimist - thanks for helping out. 

 

@Michelle - PM me the device ID and email address used to register on DStv Connect, we'll sort it out for you. 

Red Carpet

Re: This device is currently registered to another user


@Michelle wrote:

I have the same issue with my iPad. How do I send a PM?


The link below will help send a PM to @Grace_DStv1

Include your contact details in it.

 

https://community.dstv.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/13

New poster

Re: This device is currently registered to another user

I have the same issue with my iPad. How do I send a PM?

Moderator

Re: This device is currently registered to another user

@oosief, device de-registered. 

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Moderator

Re: This device is currently registered to another user

Hi @oosief, on it.