I have the same issue with my iPad. How do I send a PM?
The link below will help send a PM to @Grace_DStv1
Include your contact details in it.
Unable to register DSTV NOW on my Apple TV 4, because I get a "Sorry, this device is registered to a different user. Please remove this device on the other account if you wish to register this device with this account."
Connect ID email address: email@example.com
Smartcard number: 42526066271 or 4252606627 - KUPREM1
Apple TV Device ID: F5240253-A5C0-420C-A27C-574255181AE6
Please send us a PM with the following details: Connect ID email address. Smartcard Number and Device ID so that we can best assist.
I am having the same issue, I just want to register my device but it says I'm previously registered. I check on the previous account and it says I'm not registered there either. Please help.
My user ID is attached.