This device is currently registered to another user

[johandri]

I can't watch DSTV now. Forgot the email and username I signed up with. Any help please

[Luke7777]

Lol... try reading my post before you post

You can also PM Julia  

Just click the link... pretty easy

[GaryFrank_89]

Hi, i too am getting the video authorisation error on my DSTV Now App on my Telkom Lit Box

Please can you assist me with the updated information below 

Email: mfrank@cape.waltons.co.za

Smartcard No: 4251821935 KUPREM 1 or 1026924634 KUPREM 7

Device: Telkom Lit Box - 

ID: 5df955da-0897326f8427-7bbd80037592

[Luke7777]

Not a good idea to post your email  in the open, Best would be to PM your info to Grace

[GaryFrank_89]

Please assist, same problem my side

email: mfrank@cape.waltons.co.za

Smartcard No: 4251821935 KUPREM 1 or 1026924634 KUPREM 7

Device: Telkom Lit Box - 

Serial No: SDTVB1A07001563

[Luke7777]

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@MikeG wrote:

Luke 7777. You're a star! All this time and it took you to give me a simple answer! You deserve a Bells!

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Can I swop for a Captain Morgan Dark please    It seemed that your problems last year was related to the other registration problem and not the simple deregister your own device

[MikeG]

Luke 7777. You're a star! All this time and it took you to give me a simple answer! You deserve a Bells!

[Luke7777]

Go in the app on phone... Settings/Manage Devices . Select the device you want to remove

[Eugeneboniface]

How do I disconnect - derigister my apple device 

[Julia_DStv1]

Hi Beatie01. We're on it, We'll provide feedback shortly.