Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Please I'm having same issue. ccaeedca-2ff1-3930-aea1-6f2a51431dd4

New poster

Re: This device is currently registered to another user

Hi Grace 

 

Can you please help me with deregistering my device please Screenshot_20190816-211516_DStv Now.jpg

 

New poster

Re: This device is currently registered to another user

Hi grace I was the original poster and I wasnt deregistered

Moderator

Re: This device is currently registered to another user

@mw24, done. 

New poster

Re: This device is currently registered to another user

I am still waiting for my device to be deregistered. 

 

c2e1a8f1-61cd-3066-8ea2-0659f2866dbf

Moderator

Re: This device is currently registered to another user

@jjfkinghorn, we've deregistered the device. 

New poster

Re: This device is currently registered to another user

I have the same problem. I can't register DSTV now on Samsung J6 device id 75f3f8ef-e647-3905-959a-c71016341cc2. It used to work. Please advise

New poster

Re: This device is currently registered to another user

Hi I have the same issue, it's a new device.

 

19552883-2eb3-35b4-9401-932fc540cac4

New poster

Re: This device is currently registered to another user

Hi, Can someone please help me, keep getting this error. This device is currently registered to another user. Device ID: 533f342c-b508-3120-aa54-17d69085b11f

New poster

Re: This device is currently registered to another user

Good day. 

I have the same issue with my cellphone, but the phone is brand new.

 

Device ID: aab90dec-ea3e-382d-a460-eeb670a75ad1