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This device is currently registered to another user

Moderator

Re: This device is currently registered to another user

@krugie, we'll raise this with the Apps team and hear what they have to say about it. 

Trending

Re: This device is currently registered to another user

Why is this happening so often and to so many people? Can some kind of universal fix no.it be implemented? This is clearly causing great frustration to many of your customers?

 

Octo-LNB to 2 x 5.2 switches. Explora1 (Prim) & HDPVR 2P (Sec), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture & audio via Onkyo TX-NR626
receiver. Explora2 in bedroom, HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV. 100Mbps M-Web fibre (OpenServe).
Moderator

Re: This device is currently registered to another user


@owokasib1 wrote:

@Grace_DStv1 Thank you very much. I am indeed very grateful.


@owokasib1 glad we could help Smiley Wink

New poster

Re: This device is currently registered to another user

@Grace_DStv1 Thank you very much. I am indeed very grateful.

Moderator

Re: This device is currently registered to another user


@owokasib1 wrote:

I have tried my best but could not get past 'this device is currently registered to another user' error. I have removed, re-added and tried to activate but the same error.

 

Please advise. My details are attached.

 

Thanks.


@owokasib1  - device has been de-registered. 

Moderator

Re: This device is currently registered to another user

@owokasib1, on it. 

Moderator

Re: This device is currently registered to another user


@solofela01 wrote:

Please also help me as well. the same thing is happening to me.. Smiley Happy 

Thanks in advance.


Hi @solofela01 - did you get help with your device?

New poster

Re: This device is currently registered to another user

I have tried my best but could not get past 'this device is currently registered to another user' error. I have removed, re-added and tried to activate but the same error.

 

Please advise. My details are attached.

 

Thanks.

Viewer

Re: This device is currently registered to another user

Please also help me as well. the same thing is happening to me.. Smiley Happy 

Thanks in advance.

Doin' it 4 Tv

Re: This device is currently registered to another user


@MikeG wrote:

Yes 


Was more meant for Judy and Mpho... yours was an easier one to resolve Smiley Very Happy 

Have edited my post to indicate this

 

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode