hi Grace, can you also help with mine? its same error message am getting...this device is currently registered to another user.
device id - 3f992a2a-9567-849c-1a94c466099e
I have the same problem. I can't register DSTV now on Samsung J6 device id 75f3f8ef-e647-3905-959a-c71016341cc2. It used to work. Please advise