I got a new phone and I am having this same issue. The device is currently registered to another user.
please help deregister my device on Dstv Now
Device Id is: 8e57391a-8026-8c1a-90486d522c00
Samsung SM -T835
We bought a second hand TV box at auction and the previous owners had registered their dstvnow app on the box and now we cannot register with our details on the device.
Device ID: 4bddd225-74a2-3744-bb2e-bd061711c458
Hi. I also have the same issue!!! Please unregister my device and let me know when it is done via email.
Device ID: 06f0cfc2-8f06-3f7f-82d1-dcb554ea9142