This device is currently registered to another user

[Nicole123]

@Nontsiki_DStv1 I do not have DSTV anymore - so do not have a smartcard number. I would just like my device to be de-registered as it says it is currently registered on another users name. Thanks 

[Nontsiki_DStv1]

Hi @Nicole123, please PM us your email address and smartcard number. 

[Nicole123]

My Device also needs to be de-registered please. I have never been registered. 

Device ID: 7381663b-53b3-355f-85b1-47ee80111bb0

Thanks 

[Grace_DStv1]

@Franciske, de-registration done. Kindly check and let us know. 

[Grace_DStv1]

Hi @Franciske, we're on it. An update to follow soon. 

[Grace_DStv1]

Hi @sirdukke, device has been de-registered. Let us know how it goes. 

[Franciske]

Hi There my smart tv says I must deregister my device and when i want to register it does nothing

Device ID: 3bc445d1-308c-3144-aa55-d6a7a4bcd812

[Franciske]

Hi There my smart tv says I must deregister my device and when i want to register it does nothing

Device ID: 3bc445d1-308c-3144-aa55-d6a7a4bcd812

[Grace_DStv1]

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@sirdukke wrote:

would you please deregister my device

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Hi @sirdukke, we're on it.

[sirdukke]

would you please deregister my device