This device is currently registered to another user

[solofela01]

Please also help me as well. the same thing is happening to me..  

Thanks in advance.

[Luke7777]

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@MikeG wrote:

Yes 

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Was more meant for Judy and Mpho... yours was an easier one to resolve  

Have edited my post to indicate this

[MikeG]

Yes 

[Luke7777]

Judy&Mpho....By posting in this thread, I assume you've already messaged one of the mods in this thread with your info and that this is merely a confirmation of such action. 

[mpho]

i also have the same proble with my tv box please help

[Judy]

Hi there

Yes this is happening to me too.

The device ID is: 71406332-45bc-3533-b371-4554852e6188

Thanks for your assistance

[johandri]

yes because I don't know which email adress is used in our family

[Cya_DStv1]

@johandri Still struggling even after trying to click on "Forgot password"?

[Luke7777]

email should be the same as your Connect ID .  PM your smartcard info to Julia or Grace by clicking on either of the 2 links in the previous posts

[johandri]

I can't watch DSTV now. Forgot the email and username I signed up with. Any help please