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This device is currently registered to another user

New poster

Re: This device is currently registered to another user


@Lion-O wrote:

Hi, 

 

Please also deregister my device?

 

The device id: f9c6ff95-ba79-378b-a524-62ac06733499

 

Thanks. 


 

New poster

Re: This device is currently registered to another user

Hi, 

 

Please also derigister my device 

Device ID: f9c6ff95-ba79-378b-a524-62ac06733499


Thanks. 


 

New poster

Re: This device is currently registered to another user

Hi, 

 

Please also deregister my device?

 

The device id: 9061FB58-5771-48B9-9E8D-B77F221ED4D2

 

Thanks. 

Anime

Re: This device is currently registered to another user

Hi @Julia_DStv1 

The error is back again. 

What's happening? 

New poster

Re: This device is currently registered to another user


@Julia_DStv1 wrote:

Hi sweetnonso. Are you getting the error when trying to login to DStv Now? Have you previously been able to login? If so, please go to Settings> Manage Devices and provide us with the Device ID. 


No, I just bought this device. Since its a bona fide Google certified device, I expected it to work straight away, but am still getting an error saying that 'this device is not certified' which shouldn't be , as the device is fully certified by Google.

New poster

Re: This device is currently registered to another user

Hi please help with this id im having the same problem.

device id: 3301effa-dd9a-38ed-be72-a1d4048eaff1

Moderator

Re: This device is currently registered to another user

Hi tyty. We have successfully deregistered your account. You should be able to view now.

Moderator

Re: This device is currently registered to another user

Hi sweetnonso. Are you getting the error when trying to login to DStv Now? Have you previously been able to login? If so, please go to Settings> Manage Devices and provide us with the Device ID. 

New poster

Re: This device is currently registered to another user

Hi, 

Please can you deregister my device, I seem to have th esame problem as everyone else here. The device ID is: 5b408db6-f598-3112-814a-69c52c556d94

New poster

Re: This device is currently registered to another user

Hello Admin, Mecool KM3 is a fully certified Google device(you can check Google list of certified devices for confirmation).

Can you please add this to your list, so one can play DSTV Now on them please.