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This device is currently registered to another user

Doin' it 4 Tv

Re: This device is currently registered to another user

@johandri Still struggling even after trying to click on "Forgot password"?

Doin' it 4 Tv

Re: This device is currently registered to another user

email should be the same as your Connect ID .  PM your smartcard info to Julia or Grace by clicking on either of the 2 links in the previous posts

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: This device is currently registered to another user

I can't watch DSTV now. Forgot the email and username I signed up with. Any help please

Doin' it 4 Tv

Re: This device is currently registered to another user

Lol... try reading my post before you post Smiley Happy

You can also PM Julia  

Just click the link... pretty easy

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: This device is currently registered to another user

Hi, i too am getting the video authorisation error on my DSTV Now App on my Telkom Lit Box

 

Please can you assist me with the updated information below 

 

Email: mfrank@cape.waltons.co.za

Smartcard No: 4251821935 KUPREM 1 or 1026924634 KUPREM 7

Device: Telkom Lit Box - 

ID: 5df955da-0897326f8427-7bbd80037592

Doin' it 4 Tv

Re: This device is currently registered to another user

Not a good idea to post your email  in the open, Best would be to PM your info to Grace

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: This device is currently registered to another user

Please assist, same problem my side

 

email: mfrank@cape.waltons.co.za

Smartcard No: 4251821935 KUPREM 1 or 1026924634 KUPREM 7

Device: Telkom Lit Box - 

Serial No: SDTVB1A07001563

Doin' it 4 Tv

Re: This device is currently registered to another user


@MikeG wrote:

Luke 7777. You're a star! All this time and it took you to give me a simple answer! You deserve a Bells!


Can I swop for a Captain Morgan Dark please Smiley Very Happy   It seemed that your problems last year was related to the other registration problem and not the simple deregister your own device

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: This device is currently registered to another user

Luke 7777. You're a star! All this time and it took you to give me a simple answer! You deserve a Bells!

Doin' it 4 Tv

Re: This device is currently registered to another user

Go in the app on phone... Settings/Manage Devices . Select the device you want to remove

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode