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This device is currently registered to another user

Community Manager

Re: This device is currently registered to another user

Hi @mukelabaism, apologies for the delayed response. We have deregistered your device. 

New poster

Re: This device is currently registered to another user

Kindly deregister Device ID b9a29a86-6912-31eb-8fee-d0a850b656c2

New poster

Re: This device is currently registered to another user

Hi. There is an option to register. When I try to do that, it says the device is registered to another user. This is strange as my device is a brand new tablet.

New poster

Re: This device is currently registered to another user

Hi, please find attached screenshot of device id

New poster

Re: This device is currently registered to another user

kindly assist to remove my device so as to use it with another credentials.

username: abiodun25@yahoo.com

Device ID: dd4eec22-d48c-3e1a-9b9f-9cabeaa701ce.

Anime

Re: This device is currently registered to another user

Dear Grace

 

Is it possible for DSTV to give us an online link to de register devices as it is not safe to put the information on the internet

Anime

Re: This device is currently registered to another user

Dear Grace

 

Can you please give us an online link to reset our devices.  IT is a problem and it is not afe to put the information on the internet.

New poster

Re: This device is currently registered to another user

This device is currently registered to another user

Please help

New poster

Re: This device is currently registered to another user

Please is there anyway you can changed my device ID for me to enable me to log in with my new account?

Usvxppy0lzQM_WefV3-BmosylVnXCyo2eTd-FXNby7l

This device ID has been blocked.

New poster

Re: This device is currently registered to another user

Yes when I try to login it indicates that "the device have been registered to another account and that I should login with the old credentials b4 logging out. After I input the new credentials.