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This device is currently registered to another user

Viewer

Re: This device is currently registered to another user

will you kindly assist in de-registering this device 80ec9199-d5f7-3f88-88c7-633d79ad94c2

Moderator

Re: This device is currently registered to another user

Glad you're sorted @JSP

JSP
New poster

Re: This device is currently registered to another user

It seems to be working now, thanks Julia.

I received a message from Thoko at 16:24 to say it was sorted.

😊

Moderator

Re: This device is currently registered to another user

Cool stuff @Vincenzo.

 

@JSP, the Device ID still seems to be incorrect. Please send us a screenshot. 

JSP
New poster

Re: This device is currently registered to another user

Hi Julia,

 

here is is the correct device id

X-C8B545D5-B3C4-496A-A71B-3C272CF75DEC

New poster

Re: This device is currently registered to another user

Mine is working perfectly now. Thank you😃

JSP
New poster

Re: This device is currently registered to another user

Correction

 
X-C8B545D5-B3C4-496A-A71B-3C272CF75DEC

Moderator

Re: This device is currently registered to another user

Hi JSP. We aren't able to find the device with the provided Device ID. Please ensure that you copy and paste the ID exactly as it is on the app. We'll assist. 

JSP
New poster

Re: This device is currently registered to another user

 

Hi Julia,
Please assist to deregister this device:
X-C8B545D5-B3C4-496-A71B-3C272CF75DEC
Thank you

 

 

JSP
New poster

Re: This device is currently registered to another user

Hi Julia,

Please assist to deregister this device:

X-C8B545D5-B3C4-496-A71B-3C272CF75DEC

Thank you