Can you please help to remove this device from all other devices?
I tried the last 2 weeks with no success.
Hi Heather12. We have successfully de-registered your device. The error should be cleared now.
Hi Julia, I’m having the same problem. The codes that are on the screen are:
LG TV 60UJ630V-TA
Hcn3YDpSEc26ofF51qCPe172U
please let me know if you can assist!
Hi Mcebisi. Please go to the app, go to Settings> Device Settings> Device ID. Copy and paste the Device ID and send it through to us. We'll assist.
Please help and delete this device
Hi MichaelNel2104. We are not able to find the device with the provided Device ID. Kindly copy and paste the device ID from the app and send it through to us.
Same story here please deregister this device. No clue what other account it can be registered on.
9DEE706F-FSC4-4C94-BE67-ECC9CD186C85
thank you
Hi Daylen
Please provide us with your device ID so that we can assist further.
Please deregister this device
Please deregister this device
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