This device is currently registered to another user

[currieda]

Hi - same here - have 2nd hand TV that had previous owners subscription - call centre has no clue - we can't access previous owners "manage devcices" page - how do we remove from  our TV ? 

[Tafseer]

Hi Julia 

Please deregister the following device for me:

Android Mi-Box3

Device id: 108b1a67-6695-378e-a58c-737a3b6ceed8

Kind Regards

Tafseer Abbas

[Tafseer]

Hi Julia 

Please deregister the following device for me:

Android Mi-Box3

Device id: 108b1a67-6695-378e-a58c-737a3b6ceed8

Kind Regards

Tafseer Abbas

[Julia_DStv1]

Hi ViperLbad. Please provide us with your DStv customer number, contact number and email address via Private Message. We'll assist. 

@MVL, your devices have successfully been deregistered. 

[MVL]

Please assist to deregister this device please

Ipad

X-BC090E64-10D0-457F-9433-22EF36F18270

AND

IPHONE

X-8D0548CF-2725-4127-9374-2C6E3569F354

Thank you

[ViperLbad]

Hi,

I am having the same issue - DSTV Contact centre was not able to assist me.

[Julia_DStv1]

Hi ThaboQ. Please send us your DStv customer number, email address and contact number via Private Message. We'll send you a password reset. 

[Cedric1]

Did they help you 

[ThaboQ]

Hello can u please help me by clearing my DStv now user account I have forgotten the pins 

[Thoko_DStv1]

@nmurray8 Please check your PM for our response.