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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Device ID is:  06d9171e-a97d-32ad-9fc1-8bf107c01cd5

 

*Please deregister this device so i can access DStv now

20190429_223938.jpg

Anime

Re: This device is currently registered to another user

Hi @Julia_DStv1 @Grace_DStv1 

It's still the same please.

What's the core issue?

And can't that be fixed to avoid all this?

Anime

Re: This device is currently registered to another user

Hi, can my device also be de-registered? 

Device ID: 2f021fbf-19e3-35b4-b827-6ff5b2c18e68

Moderator

Re: This device is currently registered to another user


@nqobani wrote:

may you please deregister these to devices for me 

Device ID: 4e931c8f-c909-3cb2-aa3c-ffe4c057dc00

Device ID: f0f6ca9f-cc90-34f2-b555-fc33c0ffa9a3

 
 

Hi @nqobani, only one device was successfully de-registered.

Can you send us the device ID screen-shot for this device so we can help de-register it:- 4e931c8f-c909-3cb2-aa3c-ffe4c057dc00

Extra

Re: This device is currently registered to another user

may you please deregister these to devices for me 

Device ID: 4e931c8f-c909-3cb2-aa3c-ffe4c057dc00

Device ID: f0f6ca9f-cc90-34f2-b555-fc33c0ffa9a3

 
 
New poster

Re: This device is currently registered to another user

Thanks Julia. Working fine now!

Moderator

Re: This device is currently registered to another user

That's strange, @JimmyNii. We're checking it out again. 

 

@Jmessian your device has been deregistered.

 

 

@Lion-O, you should be sorted now. 

 

 

 

New poster

Re: This device is currently registered to another user

 

Hi, 

 

Please also deregister my device?

 

The device id: f9c6ff95-ba79-378b-a524-62ac06733499

 

Thanks. 


 

New poster

Re: This device is currently registered to another user


@Lion-O wrote:

Hi, 

 

Please also deregister my device?

 

The device id: f9c6ff95-ba79-378b-a524-62ac06733499

 

Thanks. 


 

New poster

Re: This device is currently registered to another user

Hi, 

 

Please also derigister my device 

Device ID: f9c6ff95-ba79-378b-a524-62ac06733499


Thanks.