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This device is currently registered to another user

SOLVED
48 REPLIES 48
New poster

Re: This device is currently registered to another user

Good day TebogoM

Please assist me with this problem .

This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Hi TebogoM_DStv1 i am currently experiencing the same situation with my dstv now app, could you kindly assist? 

Moderator

Re: This device is currently registered to another user

The device has been de-registered. 

Moderator

Re: This device is currently registered to another user

Hi Nav007

 

We have forwarded the your details to the team. We will refer back once we have feedback. 

New poster

Re: This device is currently registered to another user

Hi, 

 

Kindly assist me with de- registering my device off my old DSTV Now account. 

Device ID 6CE2C329-F293-4D21-8785-C21C7341E782

New poster

Re: This device is currently registered to another user

Hi, 

 

Kindly assist me, I have the same issue with my device. My device id is as follows;

6CE2C329-F293-4D21-8785-C21C7341E782

Moderator

Re: This device is currently registered to another user

Awesome @Mbino, let us know. 

New poster

Re: This device is currently registered to another user

Thank you, I'll check it

Moderator

Re: This device is currently registered to another user

@Mbino, device has been de-registered. 

Moderator

Re: This device is currently registered to another user

Thanks @Luke7777, we've sent through to our techies to help de-register the device.